Family and Children's Services Division

110 East Fourth Street
Jamestown, NY   14701
(716) 661-8040

Intake:  Information and referral services for all agency programs and community services: 
Dunkirk area contact:  Nancy Schuster at (716) 363-3596
Jamestown area contact:  Nancy Carmichael 661-8212

Foster Care:  out-of-home care for children in custody of the Commissioner of Social Services. 
Specialty units include:  adoption, Foster Home Finding Unit , and Institutional services.

Adoption Information: Chautauqua County children who are freed for adoption, either through termination of voluntary rights or surrender, are provided with services that help them find a permanent family resource.

Adult Protection:  protective services for clients over age 18 years of age who are unable to act on their own behalf due to mental or physical impairment.  Preventive services are also available.

Child Protection:  investigates reports from the State Central Registry (SCR) concerning the abuse or maltreatment of children.  Specialty units include:  SAST- sex abuse specialty team.

To Report Child Abuse Call: 1-800-342-3720

For Mandated Reporters Call: 1-800-635-1522

For More Information: New York State Office of Children and Family Services

Preventive Services:  in home services to families who children are at risk of out-of-home placement.  Specialty units include:  Juvenile services, Juvenile/Probation team and SAFE team.

Department of Social Services Main Page